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Jettly

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Press Release

Issued by Jettly.

May 30, 2017

Jettly launches code of ethics providing superior customer experience

The air travel industry is more competitive than it has ever been. As a result, many companies are offering new ways to increase the value customers receive. Jettly, an air travel company dedicated to superior customer experiences, has now introduced a new code of ethics to provide complete peace of mind.

“In order to make sure our customers are fully protected and to remain in compliance with seller-of-travel laws, our company is now following the Travel Industry Council of Ontario (TICO) code of ethics," stated company CEO Justin Crabbe. “Adopting these new guidelines has resulted in Jettly providing an even higher level of customer service.”

The mission of TICO is to help and promote an informed and fair marketplace where consumers can have confidence in the travel purchases they make. The organization supports the Ontario Ministry of Government and Consumer Services mission to keep an informed, safe and fair marketplace as it relates to the Travel Industry Act, which was put into effect in 2002.

“This new code of ethics that Jettly is dedicated to follow is made up of a few key elements,” continued Crabbe. “We are dedicated to ensuring each transaction is met with integrity, full disclosure, honest marketing, respect, accountability, compliance, competency, confidentiality and always putting client's best interests first.”

With the negative press many companies in the air travel industry are receiving lately, companies that are taking steps to improve the customer experience are standing out to customers. This new code of ethics adopted by Jettly lets customers see they are serious about ensuring their travel needs are met, with every air travel purchase made. Chartering a private jet now comes with a sense of security that wasn't offered in the past thanks to the new Jettly guidelines.